***This has now been completed***We're currently doing some quick control panel maintenance on TcAdmin, we estimate it will be done within the next hour or 2. If the ARK patch due for today is released, we will either cut the maintenance short and start it up for you to update, or process updates manually depending on how far near completion we ... Read More »
At this time there is an issue within the Space Engineers community with servers and single player failing to download mods from the Steam network.Whilst this is outside of our control this may not allow you to join servers with mods active. Removing them allows you to do ... Read More »
Our planned maintenance period for Neo is now complete, we thank you for your patience.
Any queries please do not hesitate to contact our support team
Maintenance on SMITH2 is complete.
Any issues please do not hesitate to contact support.
We will be performing maintenance on your game server over the next week.Please check below for your relevant nodes scheduled downtime.Gumpo/Frodo/Phoenix - 18th January. 11AM - 5PM - COMPLETESmith2 - 21st January. 11AM - 11PM - COMPELTENeo - 22nd January. 11AM - 11PM - COMPLETESmith - 28th January. 11AM - 11PM The maintenance times given above ... Read More »
It has come to our attention that the Steam network has gone offline due to the release of the Winter Sale. At this time you may find starting your servers, and updating to be problamatic. We urge you to attempt to attempt your actions periodically or track the Steam network on the following link. https://steamstat.us/Youu do not need to submit ... Read More »
We will be performing an emergency restart on the SMITH2 node in 20 minutes. We apologize for any inconvenience. *Now completed* Please be advised that servers are starting up but may take longer than normal to be fully online. We advise you to let the server run its course as stopping it will only delay it coming back online. If I can assist ... Read More »
We advise all ARK server owners to backup their servers manually by file manager prior to using the new save feature released in update 244.5
This feature reduces load time for servers and also reduces save size.
Please see your TCAdmin notifications for more information.
We will be performing emergency maintenance on Phoenix node in 30 minutes at 23.10PM GMT. we expect this to last no longer than 30 minutes.
Updates will be posted here.