Our planned maintenance period for Neo is now complete, we thank you for your patience.
Any queries please do not hesitate to contact our support team
Maintenance on SMITH2 is complete.
Any issues please do not hesitate to contact support.
We will be performing maintenance on your game server over the next week.Please check below for your relevant nodes scheduled downtime.Gumpo/Frodo/Phoenix - 18th January. 11AM - 5PM - COMPLETESmith2 - 21st January. 11AM - 11PM - COMPELTENeo - 22nd January. 11AM - 11PM - COMPLETESmith - 28th January. 11AM - 11PM The maintenance times given above ... Read More »
It has come to our attention that the Steam network has gone offline due to the release of the Winter Sale. At this time you may find starting your servers, and updating to be problamatic. We urge you to attempt to attempt your actions periodically or track the Steam network on the following link. https://steamstat.us/Youu do not need to submit ... Read More »
We will be performing an emergency restart on the SMITH2 node in 20 minutes. We apologize for any inconvenience. *Now completed* Please be advised that servers are starting up but may take longer than normal to be fully online. We advise you to let the server run its course as stopping it will only delay it coming back online. If I can assist ... Read More »
We advise all ARK server owners to backup their servers manually by file manager prior to using the new save feature released in update 244.5
This feature reduces load time for servers and also reduces save size.
Please see your TCAdmin notifications for more information.
We will be performing emergency maintenance on Phoenix node in 30 minutes at 23.10PM GMT. we expect this to last no longer than 30 minutes.
Updates will be posted here.
We thank all who have so far been trying this new feature and providing feedback. This is vital to improve the tool going forward.
Should you experience any issues with this tool please do not hesitate to contact us directly via the support system so we are able to resolve these as quickly as possible.
We will be performing an essential restart on LUNAR in 30 minutes. This will cause TCAdmin to be unavailable in this time.
Downtime will be minimal while this is performed.
Please do not hesitate to contact support if you have any concerns, however TCAdmin will be available shortly after this.
With biome updates comes the possibility of affecting players, so we always ensure we let you know in advance so you can take the necessary steps to avoid it. Once the update lands on your server there is nothing we can physically do to revert this back as the changes are directly to the core game. Any buildings in the areas highlighted below are ... Read More »